A hosting partner with the time and expertise to manage your housing company

Our property managers are experienced and professionally qualified experts who do not have too many housing companies – this gives them time to focus on the affairs of your housing company. They work in close cooperation with the board and ensure that the property is maintained in good condition, the administration operates in accordance with regulations and decisions, and the finances are managed transparently and on time.

Our service managers working in customer service are experts with management training who help shareholders and residents quickly and accurately. Over 90% of contacts are handled within the same day. In addition, we offer shareholders and residents a versatile electronic service website to make everyday transactions easier.

Fluxio’s own accounting and financial management team takes care of your housing company’s finances accurately and on time. When accounting and financial management are handled by your own team, the board receives up-to-date reports and reliable information to support decision-making – without intermediaries and unnecessary delays.

The appointed technical property manager works as a working partner to the administrative property manager and is the housing company’s technical expert. He or she knows the property’s structures and systems and participates in the planning and implementation of their maintenance, repairs and tenders.

Fluxio has its own real estate lawyer specializing in housing company legal matters, who provides advice to our housing companies and shareholders. Our in-house real estate lawyer services are complemented by our partners who provide real estate legal advice.

Our internal service units, such as centralized services, marketing and communications, project and development support, as well as analytics and IT services, also support customer service and hosting work.

Fluxio has its own shareholder relocation team, which focuses solely on handling shareholder relocations, as well as dealing with annoying and urgent water damage.

Through the digital tool, Fluxio’s customer boards have a view of monitoring their housing company’s projects and all of their housing company’s information, from meeting minutes to various housing company agreements.

The board has continuous access to their own housing company’s up-to-date financial readings and invoicing. Shareholders have their own view of the consideration situation for their own apartment. The same system can be used to manage resident communications digitally.

We actively seek savings and tender service contracts. When tenders are conducted with large customer bases, each of our customers has the opportunity to benefit from this economy of scale.

Documentation is up-to-date, appropriate and transparent, and the board has visibility into the status of its housing company’s projects.

High-quality property management begins with the acquisition of a client, and we have resourced our own team of experts with professional qualifications in property management for this. They ensure that the information of our new housing company client is transferred to our systems, the interfaces of the information systems are made operational, and the bank connections are opened. The team also takes care of informing the partners about the start of the new property management office.

Managing a housing company requires multidisciplinary technical, financial and legal expertise. We offer various optional additional services to our clients, which allow boards to easily keep their housing company’s affairs up to date, such as updating the articles of association.

We follow the ethical guidelines of the property management industry and process personal data in accordance with the current GDPR guidelines and legislation in a secure environment. Housing company information is always the property of the housing company, which the customer receives from us in digital form when changing property management agency. Fluxio has no ties to service providers, but we have many good partners that we can recommend to our client companies.